5
    2012

    How To Resolve TweetDeck Connection Issues: “Unable to connect. Please check your network.”


    When it comes to desktop Twitter clients there aren’t many options. If you’re looking for a freebie there are even fewer choices. TweetDeck is far from perfect but it’s one of the better desktop clients available and it’s the one I’ve come to rely on when I’m not using my iPhone or iPad. Back in October I upgraded my pc’s to Windows 8. After reinstalling TweetDeck I was confronted with a fatal error; TweetDeck failed to login to my account and displayed the error message “Unable to connect. Please check your network.” Tweetdeck connection issues are not limited to Windows 8. I’ve seen similar issues on Windows 7 — but this was the first time the issue failed to work itself out. I tried reinstalling TweetDeck. I tried manually setting firewall rules for TweetDeck. I tried running TweetDeck as Administrator. Nothing resolved the error. Weeks after installing Windows 8 I was still without my precious TweetDeck. Since there wasn’t an update to address the issue I decided to investigate where the hangup was occurring. It turns out the problem is easy to resolve. Security changes to Windows 8 have left TweetDeck without the ability to validate ssl certificates associated with the Twitter API. All one has to do is use Microsoft Internet Explorer to validate the certificates. Then TweetDeck will function normally again!

    To work around this error follow these steps:

    1) Open Microsoft Internet Explorer (You HAVE to use IE. This will not work in another browser!!!)
    2) Enter the following url in the address bar and wait for the page to load: https://api.tweetdeck.com
    3) Within the same internet explorer windows & tab enter the following url in the address bar ad wait for the page to load: https://api.twitter.com
    4) Close Microsoft Internet Explorer
    5) Open TweetDeck, enter your credentials, and log in.

    That’s it! TweetDeck should connect without any issues from now on.

    24 Comments on “How To Resolve TweetDeck Connection Issues: “Unable to connect. Please check your network.””

    1. Wooow! I have no clue why this worked out, but it did! Didn’t work with Firefox, but on the first try with IE.
      Thank you very much :)

      [Reply]

      Chris Schiffner Reply:

      Yes, it has to be done in IE. Glad it worked for you.

      [Reply]

    2. Awesome!!
      Thank you so much!

      [Reply]

    3. hey, thanks, is working now. :)

      [Reply]

    4. Ooh, it works if I skip step 3!

      [Reply]

    5. Damn! AWESOME!! THANKS MAN!

      [Reply]

    6. you are it!!! finally got it to work

      [Reply]

    7. Oh wow! Thank you!!!!

      [Reply]

    8. its not working :C

      [Reply]

    9. Finally , thank you so much !!!

      [Reply]

    10. wow. thanx a million

      [Reply]

    11. If you don’t want to use IE, you can use an IE emulator (like IE Tab) for your Firefox or Chrome browser. Just did that and it worked fine.

      [Reply]

      Chris Schiffner Reply:

      Add-ons like IE Tab aren’t emulators — they simply load an IE instance inside a tabbed window in Firefox — however yes, you can perform the steps above using IE Tab rather than IE.

      [Reply]

    12. wow…thanks….worked like charm

      [Reply]

    13. Wow, thanks!

      [Reply]

    14. WOW! Fantastic! …THANK YOU!!

      [Reply]

    15. Thanks a lot. I had tried everything possible and had lost my faith in using Tweetdeck with Windows 8. You have saved my life.

      [Reply]

    16. Nice work! , thank u very much :)

      [Reply]

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      [Reply]

    18. Fingers were crossed but this didn’t work for me. The tweedeck api link seemed to work ok, but the Twitter api one just shows “Sorry, that page doesn’t exist!”

      It may still just be my work network that is the issue, but I decided to hunt for fixes, and yours was the first. Sounds great, and i’m glad its work for so many others.

      [Reply]

    19. @Zenrhe..same here, the tweetdeck api url works fine but the Twitter api one gives an error…sigh;

      [Reply]

    20. Yep, this worked perfectly, thank-you

      [Reply]

    21. Thanks alot… been trying to solve this for months! Stumbled upon your site. This actually worked!

      [Reply]

    22. Thank’s for that solution. Now my TweetDeck normally functioned..

      [Reply]

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